Instant Customer Service
- Customer Support teams can use Microsoft Dynamics 365 Field Service to prioritize and escalate issues depending on the severity.
On-field engineers
- Customer Support teams can use Microsoft Dynamics 365 Field Service to prioritize and escalate issues depending on the severity.technicians and engineers can effectively use the mobile version to keep tabs on their assigned work orders while zipping around.
Inventory/Stock managers
- Store managers or inventory keeper can ensure availability of the required resources to their field service providers when they perform site visits. With Microsoft Dynamics Field service, product returns and procurement of new inventory has become very rapid and simple.
Quick Deliveries
- Delivery teams can use Microsoft Dynamics Field service to easily monitor incoming orders. With the help of universal resource scheduling feature, dispatch teams can schedule the required resources without any hassles.
